🧩 Case Study – Field Service Engineers (Contracting & Permanent)

🏢 Client Challenge

A global UPS manufacturer faced an increasing demand for Field Service Engineers across multiple regions – including Europe, the Middle East, and Asia.
The company needed qualified engineers with both technical skills and on-site customer experience, capable of performing installations, maintenance, and emergency support under time pressure.
Internal recruitment teams were overstretched and lacked access to a specialized talent pool.

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💡 Jobasti Consulting’s Solution

Jobasti Consulting built a scalable recruiting strategy tailored to the client's global operations.
We provided both permanent and contract-based solutions, sourcing multilingual engineers with:

• Strong electrical engineering backgrounds
• Experience with UPS systems and energy infrastructure
• Availability for short-notice, on-site international assignments

We managed the end-to-end hiring process, including international compliance checks, technical validation, and onboarding support.

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✅ Results

• Over 20 Field Service Engineers placed in less than 6 months
• Faster global project delivery and fewer service delays
• Improved customer satisfaction through better on-site response coverage
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⚖️ Pros & Cons

Pros:
✔ Access to a highly specialized, international talent pool
✔ Flexible staffing model (contract + permanent)
✔ Significant relief for internal HR & project teams

Cons:
⚠ Complex logistics and onboarding for multi-country deployments
⚠ High urgency required quick response time and detailed coordination

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